DASA Experience Management for High Performance Digital Organizations
This two-day course aims to equip software development teams to enhance user satisfaction, improve stakeholder engagement, gain a competitive edge, and drive organizational success.
Certification Options
Contact us to get further information about upcoming courses and in-house training options.
Where Will DASA Experience Management for High Performance Digital Organizations Take You?
Learning Objectives
After completing this program, you will be able to:
- Recognize the strategic value of experience management.
- Apply the experience management principles effectively to drive sustainable business growth.
- Analyze user needs and preferences to build the right experience.
- Design and deliver experiences that meet user needs and expectations.
- Establish consistent experience across the organization by breaking the silos.
- Cultivate a mindset and behavior for adopting right user experience.
- Integrate experience management principles into daily operations effectively.
Certification Details
Certification
This program aims to equip software development teams to enhance user satisfaction, improve stakeholder engagement, gain a competitive edge, and drive organizational success.
Audience
The DASA Experience Management for High Performance Digital Organizations certification is aimed at:
- Leadership Teams
- Finance
- Agile & DevOps Coaches
- Product Owners/Leaders
- Service Managers
- Product Developers
- CX Professionals
- UX Designers
- IT Professionals
Course Curriculum
- Strategic Significance of Experience Management
- Experience Management Principles
- Discerning Your User
- Experience Design and Delivery
- Creating Seamless Experience
- Culture and Behaviour for Right User Experience
- Practicing Experience Management in Daily Life
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Certification and Duration
| Certificate | DASA Experience Management for HPDO |
| Duration in hours | 16 hours |
Exam Details
| Delivery | Online |
| Format | Closed-book format |
| Proctoring | Live/Webcam |
| Duration | 40 minutes |
| Questions | 20 multiple-choice |
| Pass Grade | 65% |
Scheduling Your Exam
Generally, your training partner will book the certification exam for you. If you have chosen an online self-study certification option you will be able to use the voucher provided with the training material.
Mock Exam
Certification courses include a mock exam. You can download the mock exam from your learning profile.
Accessing Your Certificate
All certificates and badges are issues through Accredible. You will receive an email with your download link in the days following your exam.
Experience Management
Done Right
The DASA Experience Management for High Performance Digital Organizations Certification Program is part of the DASA Experience Management for High Performance Digital Organizations Product Suite, which can help you set up an Experience Management Office (XMO) with the right mindset, skillset, and toolset.
The DASA Experience Management for High Performance Digital Organizations Product Suite consists of training and competence development products such as a 2-day certification program and a value box for digital product teams.
Join DASA
DASA has developed a flexible approach to membership to suit the size and requirements of each member organization.