• Transforming into a High-Performance Digital Organization (HPDO): Six Key Themes

    Based on extensive research and practical engagement with organizations of varying sizes and across continents, DASA has identified six critical themes essential for achieving High-Performance Digital Organizations (HPDOs). These themes form the cornerstone of successful digital transformation initiatives, addressing most encountered challenges and promising opportunities faced by enterprises. Each organization is unique, with its own…

  • Four Challenges of Platform Teams: Insights from ThoughtWorks Experts

    Platform engineering is crucial to driving innovation, scaling development, and ensuring seamless integration across organizations. As platform engineers, we often face complex challenges that require strategic solutions, a deep understanding of technology, and the ability to align with broader business goals. In this article, we share our experiences working within platform engineering and discuss some…

  • The Growing Complexity Crisis in Modern SRE

    Modern digital infrastructure has reached a tipping point. What began as relatively straightforward systems have evolved into intricate webs of microservices, cloud platforms, and distributed components. For Site Reliability Engineering teams, this explosion in complexity has created challenges that traditional approaches simply cannot address. The Perfect Storm Several factors have converged to create this complexity…

  • The Widening Gap Between SRE and Business Goals

    In boardrooms across the globe, a concerning pattern is emerging. While Site Reliability Engineering teams focus on maintaining system uptime and technical metrics, business leaders are increasingly frustrated by their inability to connect these efforts to actual business outcomes. This misalignment isn’t just a communication problem. It’s a fundamental gap that’s costing organizations millions in…

  • The AI Revolution in SRE

    While traditional SRE practices have served us well, the integration of artificial intelligence is redefining what’s possible in system reliability. This is a shift that’s challenging our basic assumptions about how we maintain and optimize our systems. The Limitations of Human-Scale Operations Modern distributed systems have grown beyond human capacity to fully comprehend. A typical…

  • Embedding Intelligent Continuous Security for Proactive Threat Defense

    Most security strategies are reactive. Organizations identify threats, investigate incidents, and respond to breaches after they happen. This approach is no longer sustainable. The time between a vulnerability being disclosed and actively exploited has shrunk to just five days. Attackers are moving faster, using automation and AI to target weaknesses before organizations can respond. Meanwhile,…

  • From Uptime to Business Impact

    The evolution of Site Reliability Engineering has reached a critical juncture. While traditional metrics like uptime and error rates remain important, they no longer tell the full story of how reliability impacts business success. Modern organizations need a new framework for understanding and measuring the true business impact of their reliability practices. Beyond Traditional Metrics…

  • The Overlooked Security Gaps Putting Your Operations Phase at Risk

    Most organizations focus their security efforts on development and release, investing heavily in DevSecOps practices to catch vulnerabilities before they reach production. And while DevSecOps has improved pre-release security, it does little to address the risks that emerge once systems are in production. Production environments are constantly changing, and these changes introduce new vulnerabilities that…

  • Intelligent Continuous Security That Bridges Dev and Ops to Eliminate Gaps

    Organizations have invested heavily in security over the past decade, embedding security into development through DevSecOps and strengthening incident response through SecOps. Yet despite these efforts, security breaches, unpatched vulnerabilities, and operational risks continue to rise. The problem is not the lack of security practices. It is the gaps between them. DevSecOps and SecOps are…

  • A Modern Approach to SRE Economics

    In the pursuit of reliability excellence, organizations often find themselves facing an unexpected challenge: escalating costs. While robust reliability practices are essential, implementing them without careful consideration of economics can lead to unnecessary expenses that drain resources without delivering proportional value. The SRE Next Gen Cost Optimization Guidance Paper addresses this critical challenge, providing organizations…

  • The Hidden Costs of Outdated SRE Practices

    When organizations evaluate their Site Reliability Engineering practices, they typically focus on obvious metrics: downtime costs, incident response times, and service level objectives (SLOs). But beneath these visible markers lies a deeper, more insidious set of costs that many organizations fail to recognize until it’s too late. In some cases, organizations may even rebrand traditional…

  • Bureaucracy Meets Innovation: Digital Transformation for the Public Sector

    Governments around the world are under increasing pressure to modernize their services. Citizens require faster, simpler, and more personalized experiences to meet their diverse needs, while internal departments simultaneously struggle with fragmented systems, aging infrastructure, and legislative hurdles. In order to address this divide, public sector organizations must adopt a product mindset approach which allows…