Integrating AI & Data into Reliability Practices
4 tracks ○ 5 hours total
This journey helps site reliability engineers (SREs) develop a strategic approach to integrating AI, fostering a culture of innovation, and aligning operational excellence with organizational goals.
Recommended For






Capabilities this Journey Builds
- Integrating AI and data into reliability practices.
- Building effective governance and cultural models.
- Driving operational excellence for enhanced reliability.
- Fostering innovation to improve system resilience.
Tracks in This Journey
Integrating AI, Data and Culture
- Identify how a decentralized data management model can revolutionize your organization’s ability to leverage data assets effectively and securely.
- Discuss people and cultural perspectives essential for implementing and scaling DevOps practices in the context of AI development.
- Explain the integration of AI with human expertise to ensure ethical and responsible use of data and technology.
Organizational Structure, Culture, and Governance Models
- Analyze how different team topologies impact the delivery of reliable services.
- Explain the role of organizational culture in fostering a reliability-driven mindset.
- Define the importance of governance models for ensuring the alignment of business objectives with technical reliability goals.
Driving Reliability Through Operational Excellence
- Define operational excellence and its role in ensuring system reliability through effective incident management.
- Explain how incident response frameworks impact reliability improvement.
- Discuss the benefits of toil reduction, automation, and the implementation of self-healing systems for operational efficiency.
Catalysing Innovation
- Identify key enablers for product innovation.
- Find out how the diverse minds and inclusive culture promotes innovation.
- Explain how leveraging diverse perspectives enhances problem-solving and accelerates breakthrough ideas
- Define feedback loop, transparency and community in context of innovation program.
- Find out why closing feedback loop is important for success of innovation program.
Turn Roles Into Results With Focused Learning Paths
DASA Learning Journeys provide a structured approach to building foundational knowledge and common vocabulary required for your teams to align and execute your strategy. Each journey consists of modular courses, short programs, expert videos, and thought leadership content aligned to real-world roles, measurable outcomes, and your organization’s transformation goals.
Role-Based Capability Building
Each learning journey focuses on developing the capabilities that matter most for teams and leaders, equipping them with the skills, knowledge, and mindset needed to thrive.
Reduce Transformation Risk
Without the right alignment, even the best strategy can stall. Learning journeys help you upskill your teams in areas that directly influence flow, agility, and value delivery.
Accelerate Results With Proven Content
You’re not starting from scratch — you’re implementing a trusted, field-tested approach that drives performance and scales with your needs.
Bring This Learning Journey Into Your Enterprise
License this track to give your teams access to guided, high-impact learning tailored for today’s performance-driven digital organizations.

Your Team’s Strengths. And Blind Spots.
Every great transformation starts with a baseline. Use the Digital Team Capability Scorecard to assess your team’s performance across critical areas. It’s fast, free, and built for leaders who want measurable results.

Quickly identify critical areas for improvement, focusing on attitude, behavior, and team culture.
— Marian Draganov, T-Systems