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Delivering Awesome Products Through Experience Management
Experience management is a proactive strategy aimed at collecting, analyzing, and acting on feedback to enhance the experiences of customers, employees, and all stakeholders with an organization’s products and services. It encompasses a broad range of activities, from surveys and data analysis to implementing changes based on insights gathered. This approach is designed to elevate…
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The Secret Recipe for Truly Incremental Product Delivery
In the DevOps environment, continuous iteration is a crucial strategy for keeping up with the demands of the modern market and ensuring that your products stay relevant and effective. This approach involves ensuring that each change brings you closer to the ultimate goals. The essence of continuous iteration lies in refining and improving products systematically…
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DevOps: A Boy Named Sue
Everyone has an opinion about DevOps. Similar to what has happened to cloud, Agile, Lean and Scrum, this unavoidably leads to cult behavior. Strong beliefs, not only on what it really is but also how it should be integrated with current organizational and technological practices, lead to fierce discussions and multipolar behaviors. But does it…
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Eisenbahnscheinbewegung, or Fake High-Performance Transformations
Over the past years, I’ve seen quite some interesting organizational transformations. No matter which labels were being used (agile, Lean, DevOps), all promise for a collaborative culture with high-performing teams and flows of value. In my experience, the major challenge in any of those transformations is to achieve a sense of ownership and shared responsibility…
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Culture Follows Structure
On January 17, 2019. Transavia hosted a highly interactive event “Fit for the Future,” enabled by CIO Platform Nederland and the DevOps Agile Skills Association (DASA). After several valuable lessons from Transavia and ABN AMRO Bank on their Agile and DevOps journeys, I had the privilege to facilitate one of the break-out sessions on Organizational…
