The operating model that connects teams to business outcomes
Most enterprises have embraced modern practices like Agile and DevOps, yet the business outcomes they achieve remain uneven. The practices exist, but outcomes still vary.
The Problem
- Uneven performance across teams » Some teams deliver, others get stuck in delays, rework, or burnout.
- Disconnection between effort and business impact » Teams track activity (ceremonies, deployments, tools) but struggle to connect it to business outcomes.
- Blind spots in existing frameworks » Current frameworks all cover part of the picture, but not how it all fits together.
- No closed loop between individual habits and team results » Dashboards and reports leave a gap between what people do and the results teams achieve.
- Short-term heroics vs. long-term sustainability » Teams rely on bursts of effort to hit goals, often at the cost of burnout, technical debt, and declining quality.
That’s where the Team Performance Model (Team-12) comes in
The Team Performance Model (Team-12) provides a single, measurable way to see how a team is performing, identify the best ways to improve, and connect those improvements directly to business goals like faster time-to-market and higher quality.
- Make performance visible across all teams with one simple scorecard.
- Pinpoint the next best lever to improve results every sprint.
- Link team health directly to business KPIs, so you know what drives outcomes.
- Balance speed with sustainability, ensuring quality, safety, and morale grow alongside delivery.
- Run measurable improvement cycles, replace big-bang transformations with small experiments that show impact in 30–90 days.
- Align investment and governance, gives leaders clear signals on where to focus support and funding.
From Capabilities to Outcomes
The Team Performance Model connects the dots between the individual, the team, and the enterprise. It recognizes that lasting business results come from a chain of capabilities that reinforce each other.
Personal Drivers
Every professional develops specific skills and habits: collaboration, craftsmanship, focus, learning. These micro-behaviors form the daily building blocks of performance.
Team Capabilities
Team capabilities capture how a group performs together. The model measures these capabilities consistently across all teams, making it possible to see patterns, compare fairly, and target the right improvements.
Business Drivers
The model recognizes that every organization has different strategic priorities. Depending on those priorities, the model highlights which team capabilities will create the biggest lift, helping leaders focus effort where it matters most.
Research-Backed. Enterprise-Tested
The Team Performance Model is grounded in nine years of research and hands-on implementation across organizations worldwide. It brings together proven insights with lessons learned in real transformation programs. The result is a practical, field-tested framework that reflects what truly drives team performance.
Operationalized Through Aidrian
The Team Performance Model becomes actionable through Aidrian, DASA’s AI-powered organizational productivity platform. Aidrian translates the model into daily practice by capturing signals from teams, nudging individuals with role-specific guidance, and showing leaders how capabilities are moving in real time. This makes it possible to operationalize the model at scale, turning insights into measurable improvements across dozens or even hundreds of teams.